People are becoming frustrated with having no personal point of contact when dealing with their large telecoms company and find that far too much time is wasted trying to seek out the correct person to help them rectify their issues or queries.
As much as offshore resources for support definitely have their place in today's market, it is common knowledge that most contact centres script their staff, often meaning that people calling through to them can risk wasting more time and energy than needed, and potentially losing money at the same time for their business!
Here at Go Gloucestershire Communications we ensure that each client has an immediate direct point of contact, somebody who will help support them with their needs and requirements from day one - whilst offering unbiased solutions and advice on the latest technologies in the Telecoms and IT world.
We want to be an extension to your business so that we do the jobs that you don't want to do, so that you can do the job's that you need to do to ensure your companies success and growth!
Please read more here: https://www.gogloscomms.co.uk/about-go/
If you are fed up with wasting too much time and efforts trying to liaise with your telecoms provider and feel that having a direct 'local' point of contact with be an immediate benefit to your business, then call us today to book your free Telephony and IT review on 01452 238866 or email us direct at michael.stanley@gogloscomms.co.uk